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Do you offer special orders?
Yes! If you are interested in placing a special order, please contact us via email at info@polishedmane.com
What are natural ends and why do we offer them?
Polished Mane offers natural ends rather than blunt cut ends because natural ends come with about two inches of extra length on the bottom. The natural end hair allows for the stylist to cut into the hair to blend without losing the clients desired length.
What type of hair does Polished Mane offer?
Our hair is Virgin Remy hair- we will never use hair that is sourced forcibly or by dowry
Is there silicone in Polished Mane Extensions?
All of our luxury hair extensions are silicone free!
What is the difference between The Hand-Tied and The Polished Weft?
There are quire a few differences between the two types of wefts we offer! Visit our Help Me Choose page to learn more!
Where does my hair come from?
Polished Mane ethically sources healthy, untreated hair from western regions of Europe and China. The hair comed from adults who voluntarily donate it at their own will. We only use hair from physically and mentally healthy people.
Why do we use virgin remy hair over remy hair?
Virgin Remy hair is hair that is taken from one singular donor that has the cuticle running the same direction. Regular Remy hair is taken from multiple donors and batched together by technicians and it cannot be guaranteed to have the cuticle running in the same direction.
We use Virgin Remy hair because it allows us to guarantee the ethical sourcing of our hair!
How do I care for my extensions?
Taking proper care of your Polished Mane hair extensions ensures their longevity. Visit our Hair Care page to learn more!
Can I lighten my hair extensions?
We don't suggest adding any lightener to the extensions because they are colored with textile dyes that do not lighten properly. Instead, choose from one of our lighter shades that we offer in both our hand-tied and genius wefts!
Can I color my hair extensions?
Yes! Please follow our how to videos located on the education page for toning and coloring techniques. (COMING SOON)
How long will it take to get my order?
Depending on the method of shipping you choose at checkout, your hair can arrive anywhere between 1-5 business days.
Do you accept returns or exchanges?
Exchanges and Returns are only accepted if the product is still sealed in its original packaging and binding, and has not been altered or tampered with in any way. Proof of purchase is required. Visit our shipping and returns page for more information!