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5 days a week Monday-Friday between the hours of 9:00am and 5:00pm CST.
We do not offer refunds at this time. You may return Polished Mane extensions for store credit within 14 days from the delivery date of the hair.
Returns are only accepted if the product is still sealed in its original packaging and binding, and has not been altered or tampered with in any way.
Proof of purchase is required.
Exchanges are only accepted if the product is still sealed in its original packaging and binding, and has not been altered or tampered with in any way.
Proof of purchase is required.
Exchanges must be requested within 10 days of purchase via completed Exchange Request form. Approval of exchange will be verified via email from info@polishedmane.com. Directions for an exchange will be detailed in said email.
- Select this link to Request Return/Exchange
- Complete information + wait for verification